Hammond Electronics, Inc., the leader in providing technology and creative solutions.   Hammond Electronics, Inc., the leader in providing technology and creative solutions.

 
Hammond Electronics, Inc., the leader in providing technology and creative solutions.



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Shipping Policies

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General Policies

Pricing: Pricing is subject to change and will be reviewed prior to shipping. You will be notified of any price changes before your order is processed.

Delivery: Hammond Electronics Inc. will deliver merchandise to you via FedEx Ground, FOB shipping point. Freight charges are prepaid and added to the total of your order. We will strive to meet all requests for special shipping methods or alternate carriers. All orders for material that we have in stock will be shipped the same day provided the order is placed before 3:00 P.M. EST.

Returns: Should you have any questions concerning your shipment, please contact your local Hammond branch within 5 days of receipt of your material. Prior authorization in the form of an RMA (Return Material Authorization) number must be obtained to return any item. Returned material may be subject to a re-stocking charge. Orders for non-standard or specially ordered material may be considered non-cancelable and non-returnable.

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Damaged Shipments

Merchandise is carefully packaged in compliance with carrier requirements. Visible shipment loss or damage claims must be made with the carrier, by the customer, at the time of delivery. The customer must note the problem on the freight bill, or carrier's receipt, and have the carriers agent sign the document. Concealed loss or damage claims must be made by the customer, to the carrier by, requesting an inspection and filing a claim with the carrier.

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COD Shipments: With customer authorization we can ship on a COD basis within the continental United States. The minimum order for COD shipments is $50.00. Company checks are accepted within specified limits for customers rated in Dun & Bradstreet or customers supplying a bank reference.

Cash In Advance: Orders for products that are considered non-cancelable and non-returnable must be paid for at the time the order is placed unless prior approval has been given or open account terms arranged. Non stock products shipped COD will be considered non cancelable and non returnable. (Prepayment required) ___________________________________________________________________________________________________

Warranty

Since we do not control the use or application of the products we sell, there are no express warranties extended beyond the descriptions contained herein. We are not responsible for any consequential or indirect damages resulting from the application and use of these products. Since we only distribute products manufactured by others, we expressly limit our liability to any guarantees extended by the manufacturer which are passed through to the customer.